RETURNS POLICY

1. The buyer has the right to return the goods ordered within 14 days of receipt for a full refund (excluding shipping costs). The returned products must not be used or damaged and must be in their original packaging.

2. Refund delivery costs pays customer.

3. To cancel your order or get a refund the customer must inform us in writing by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. The  letter should include the following information: 

  • returned goods, color, quantity; 
  • the order number; 
  • reason for returning an item; 
  • bank account number used when making an order to which the Seller will be able to transfer money.

3. The buyer will be issued a full refund of the purchase within 14 working days of receiving the goods back. The shipping cost is non-refundable.

4. If you are returning goods for refund please send them to the following address:

Estgift OÜ

Pirita tee 20P-PK9 (k.502)

10127 Tallinn

Estonia

NB! Please indicate our phone number (+372 55 9928 95) on the parcel

5. The customer is responsible for the cost of returning any item to us, unless it was delivered by us in error, or the item is damaged or defective.

 
 
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